Zune is... dead?

[Everyone vs Dinosaurs]

I have a Zune 30 that I bought as a Referb. Ever since the beginning, it has had silly battery problems where it won't hold a charge for as long as it should SOME of the time, but other charges would hold for a long time. (It would drain overnight even if it was off on some nights, but other nights it wouldn't have lost any charge)

It bugged me, but it just meant that I had to charge it every day. Last night as I was syncing a new album that I bought, I unplug the Zune and it starts doing something strange. When I push any button on it, the Zune logo and word flash as if it were starting up, but it has no loading bar. The hard drive doesn't spin, and it will continue to blink the logo until I hold Back+Down. When I plug it into a USB charger, the logo comes up on the screen, and the bar loads up. However, once it loads, the harddrive stops spinning and the Zune shuts off. It then repeats the process.


After looking around, I had found that people had experienced the blinking screen, but never anything like that latter.


Any ideas?

[Hexxagonal]

Try doing a Zune restart. That's back + up for a few seconds. This doesn't delete your music as far as I know.

Also not really relevant, but your Zune will lose some battery power if you don't do a full shutdown. If you just turn it off it's like you're putting it in a sleep mode (that's why it's like an instant on). Hold back + down for a few seconds and you'll do a full shutdown. You talk about it later in your message so maybe you were doing that already. The iPod has something like this too but I forgot the key combo.

[cppcrusader]

I'm thinking the battery might be going bad. If its under warranty still just call it in. That happened to mine a while back, fortunately I called it in two days before the warranty was up.

[inmostlight]

That happened to me, I sent it back because it did this a few weeks short of the warranty running out. They sent me a refurbished one that wound up having the same problem about a month later, but by then I was out of warranty.

In any case, it seems like it has to do with the battery just not holding a charge at all. For a while I could leave it in the dock and eventually it would boot up all the way, but each time take a little while longer to get there. It finally conked out after about two weeks of this, and so I ordered a newer 120gb model. Sure hope this one doesn't die...

[Everyone vs Dinosaurs]

Originally Posted by inmostlight

That happened to me, I sent it back because it did this a few weeks short of the warranty running out. They sent me a refurbished one that wound up having the same problem about a month later, but by then I was out of warranty.

In any case, it seems like it has to do with the battery just not holding a charge at all. For a while I could leave it in the dock and eventually it would boot up all the way, but each time take a little while longer to get there. It finally conked out after about two weeks of this, and so I ordered a newer 120gb model. Sure hope this one doesn't die...

Yeah, but this is bullshit! I bought this product so that I could use IT, not so that I could spend $200+ on a 120 gb model.

I bought this as a referb from a fellow forumer, is there any way I can check if it is still under warranty?

[inmostlight]

Originally Posted by Everyone vs Dinosaurs

Yeah, but this is bullshit! I bought this product so that I could use IT, not so that I could spend $200+ on a 120 gb model.

I bought this as a referb from a fellow forumer, is there any way I can check if it is still under warranty?

Go here and try the "warranty info" & "register your zune" links. If the previous owner didn't already register it you should be able to enter the serial number and they magically know when it was originally purchased.