On the heels of Microsoft's warning about enabling the dev kit option on Xbox One systems, it seems that someone has decided to try enticing gamers into using the setting to trick them into rendering their consoles inoperable.
There is an image floating around the internet with instructions claiming to enable backward compatibility on Xbox One systems using the dev kit code that leaked last week.
There is no backward compatibility mode in the Xbox One!
We wanted to take a moment to let everyone know that there is a planned network maintenance for PlayStation platforms scheduled for Monday, December 9th from 9:00 AM to 2:00 PM Pacific Time (12 noon to 5:00 PM Eastern). To clarify, this is currently scheduled to be a 5 hour maintenance.
This maintenance will increase the number of devices that can be activated by an account as a portable gaming device. This means that you can now activate up to three portable gaming devices (PSP (PlayStation Portable) and PlayStation Vita) on your SEN account. This new portable gaming device allotment is in addition to the other network improvements being implemented during this downtime.
If you’ve signed onto the network over the past few days, you’ll still be able to play online and access apps during this period, but you may receive a maintenance notification when attempting to access the PlayStation Store, PlayStation Home and Account Management as these services will be unavailable. Be sure to sign in now if you wish to access the network during this maintenance window.
Thanks for your patience during this maintenance timeframe, and we apologize for any inconvenience this may cause.
We’re coming up on a long period of nothing new being released and an even shorter period of studios going silent for the holiday break. And while the games will be few and far between, we’re just about to be pelted with trailers, announcements, and gameplay courtesy of the VGA’s...or X’s - whichever you prefer.
Tomorrow on the show it’ll be Arjay, Matt, possibly James, maybe Jeremy, and myself sitting down to chat as we always do on Saturday nights, but we’ll have the VGX stream going so we can see the news as all of you do and maybe give a comment here and there about what they show us, while hopefully refraining from commenting on how they show it to us.
Also lined up for tomorrow night is an interview with Twisted Pixel. The interview was recorded on Thursday so I can hint to you that we’ll talk about their previous games, their currently released game, the not-so-happy comments it has generated, and a tiny obscured look at their future game.
We hope you’ll join us in the chat room and we’ll see you live tomorrow night!
Activision and Bungie have announced that Destiny will launch on September 9, 2014, commemorating the 15th anniversary of the Dreamcast launch in North America.
Destiny will be Bungie's first post-Halo series. It involves a human race on the brink of extinction, a hovering protector, monsters, loot, and lots of shooting. A beta for the game will take place in the summer, and debut first on the PS3 and PS4.
Destiny will be released on the PS3, PS4, 360 and XB1. There are currently no plans for a PC release.
Bethesda's VP of operations Pete Hines put the kibosh on rumors that Fallout 4 would be making an appearance at this weekend's VGX show. So speaketh Hines:
No, folks. I am not going to VGX. Bethesda is not showing/talking about anything at VGX. Just some PR meetings in LA. Take deep breaths.
So, that's the end of the story.
Or is it?
Yeah. It probably is. While Hines can be plenty cagey, his denial sure seems firm. If they were springing a Fallout 4 surprise at the show, they could have put Tango Gameworks' The Evil Within on the show, giving Bethesda honchos a reason to be at the show, and then pulled a rabbit out of their hats. Plus the countdown site - if it's legit, and that's still in come doubt - is pointing towards December 11, not the December 7 date of the VGX show. So for the moment, if you're waiting with bated breath for a Fallout 4 teaser, you may want to ratchet down a notch.
If you want to watch the VGXes, they'll start streaming the show at 6pm Eastern on Gametrailers.com, Xbox Live, PSN, Twitch and a host of other sites. A one hour recap show will air on Spike TV Monday night.
As some of you know, I've been working on the sequel to Stars Rain Down since June, and I'm proud to announce that Biotech Legacy: Long Fall is finally ready for daylight!
Four years have passed since human civilization fell, and life on Earth has evolved. Powered by living technology, fledgling human and Oikeyan nations now war for control on the surface, while the ancient starship Legacy and her human commander, Marcus Donovan, wait in orbit for a chance to create a more lasting peace.
But all of that changes when search & rescue specialist Jack Hernandez uncovers something dangerous hidden in the jungles of Mexico.
Now the race is on to control the artifact. Driven by fanatical ideologies and an insatiable hunger for victory, each side will unleash soldiers with power beyond reason in their bid to control the Earth.
But is any creature incorruptible enough to wield the power of a god?
Via /Film, here is the primary cast for the Warcraft movie.
Ben Foster (3:10 to Yuma, Angel in X-Men 3)
Travis Fimmel (Ragnar Lothbrok on Vikings)
Paula Patton (Mission Impossible: Ghost Protocol)
Toby Kebbell (The Sorcerer's Apprentice)
Rob Kazinsky (True Blood, Eastenders)
Dominic Cooper (Need For Speed)
As for who they'll each be playing...I have to freaking idea. I have no real experience in the Warcraft universe, so I won't even hazard a guess. We do know that the movie was delayed to March 2016 from a holiday 2015 debut so it doesn't have to go head-to-head with the new Star Wars. Beyond that, it sure seems like a good cast. It's not a movie that needs big names on the top line, so solid young actors are probably the best way to go.
This isn't good. EA has announced that development of future expansions for Battlefield 4 is being halted so the team at DICE can focus on a number of stability issues that have plagued the game since its launch a little over a month ago.
Since the game's launch, some players have been complaining vociferously about connection issues, including drops, issues connecting to servers or even hard locks when loading certain maps. The problems seemed to be present across all 5 platforms, but not for all users. The problems got worse yesterday when the first expansion - China Rising - launched on the 360, XB1 and PC.
So far EA has not given a timetable on when to expect fixes to roll out.
We've talked to developers, first time game makers, and legends (in our minds, at least) in the industry, but we're very pleased and proud to consider the folks at Twisted Pixel our friends. They've participated in fund raisers for Child's Play offering rewards for folks here on CoG and they've even included my name and In-Game Chat in the credits of one of their games.
It's been a while since we've had them on the show, however, and we really look forward to welcoming them back. Unfortunately, they can't make the show live so we'll be recording this interview on the afternoon of Thursday, December 5th and play it back during Saturday's broadcast. I bold that so you'll know just how short of a window you have to get in any questions you'd like answered from the makers of The Maw, Splosion Man, GunStringer, and their latest title for Xbox One, LocoCycle.
All you have to do to get your question asked is post them here in this thread!
It’s a pretty low key week this week, with Tiny Brains (PS4), Stick it to the Man (Vita/PS3), and Rainbow Moon (Vita). There are a number of price drops and discounts, including Ni No Kuni for all of $9.79 for Plus members, who also get Grid 2 for free. Escape Plan also makes it to the PS4, and is free if you already own it on the Vita. The full list from the PlayStation Blog:
Stick It To The Man ($12.99, Cross-Buy)
Battlefield 4 Bonus Holiday Edition ($49.99)
FIFA 14 Bonus Holiday Edition ($49.99)
Madden NFL 25 Bonus Holiday Edition ($49.99)
NCAA Football 14 Bonus Holiday Edition ($49.99)
Need For Speed Rivals Bonus Holiday Edition ($49.99)
Rainbow Moon Cross-Save Bundle ($22.49)
Tiny Brains ($19.99) [With Demo]
Escape Plan ($14.99, Cross-Buy)
Stick It To The Man ($12.99, Cross-Buy)
Rainbow Moon ($14.99) ($7.49 for owners of the PS3 version) [With Demo]
Rainbow Moon Cross-Save Bundle ($22.49)
Grid 2 (Free)
Tiny Brains $15.99
Draw Slasher $2.99
Rainbow Moon (Vita) $11.99
Rainbow Moon Cross-Save Bundle $17.99
Rainbow Moon PS3 Player Special Offer $5.99
DEFIANCE DELUXE EDITION $7.50
ARMY OF TWO THE DEVIL’S CARTEL $7.50
THE BUREAU: XCOM DECLASSIFIED $20.99
REMEMBER ME $19.19
NI NO KUNI: WRATH OF THE WHITE WITCH $9.79
Final Fantasy XIV $10.00
Final Fantasy XIV Collector’s Edition $15.00
Rocksmith 2014 $29.39
DEFIANCE DELUXE EDITION $14.99
ARMY OF TWO THE DEVIL’S CARTEL $14.99
THE BUREAU: XCOM DECLASSIFIED $29.99
REMEMBER ME $23.99
NI NO KUNI: WRATH OF THE WHITE WITCH $13.99
Final Fantasy XIV $19.99
Final Fantasy XIV Collector’s Edition $29.99
Rocksmith 2014 $41.99
Record Of Agarest War – Public Release $14.99
Record Of Agarest War 2 $29.99
Record Of Agarest War Zero $19.99
Saints Row: The Third $29.99
Tomb Raider Digital Edition (Bundle) $29.99
Battle Fantasia $14.99
Crazy Strike Bowling $9.99
Blazblue: Continuum Shift Extend $14.99
Blazblue: Continuum Shift Ii $9.99
Blazing Souls Accelate $9.99
Cho Aniki Zero $5.99
Gladiator Begins $7.99
Hakuoki: Warriors Of The Shinsengumi $19.99
Jikandia: The Timeless Land $9.99
Mimana Iyar Chronicle $9.99
Ragnarok Tactics $14.99
Sweet Fuse: At Your Side $19.99
Grid 2 All-In Pack $34.99
Grid 2: Grid 2 Classic Grid Pack $2.99
Batman: Arkham Origins Initiation ($6.99, Free for Season Pass)
Dead or Alive 5 Ultimate: Core Fighters Casual Collection Vol. 2 ($1.99 ea. or $10.99 Bundle)
Dollar Dash Winter Pack ($1.99)
Dynasty Warriors 8 DLC
Killer Is Dead Smooth Operator Pack ($4.99)
Magic 2014: Duels of the Planeswalkers Deck Pack 2 ($2.99)
Rocksmith 2014 DLC
Saint Seiya Brave Soliders DLC
Saints Row IV Hey Ash, Whatcha Playin? Pack ($2.99)
Stealth Inc: A Clone in the Dark The Lost Clones ($3.99, Cross-Buy)
Tour de France 2013 Paris-Nice ($4.99)
WWE 2K14 Summer Rae (Free)
WWE 2K14 Superstars and Moves Pack ($7.99, Free for Season Pass)
Young Justice: Legacy DLC
Zombie Driver HD Burning Garden of Slaughter ($1.99)
Escape Plan DLC
Rainbow Moon DLC
Stealth Inc: A Clone in the Dark The Lost Clones ($3.99, Cross-Buy)
At E3 in June it was clear that the biggest reversal in the console war was among the indies. From their earliest days the 360 seemed to embrace indie games, while the PS3 seemed to be all about the big boys. Those attitudes shifted over the years, with Sony embracing smaller developers while Microsoft was castigated for their restrictive practices. This culminated at E3 with Sony pushing their commitment to indie gaming while Microsoft, for the most part, seemed to have no answers.
As with many other aspects of the new console war, things changed. Microsoft has been trying hard to woo back disaffected indies with their ID@Xbox Program, which lets developers self-publish their titles on the Xbox One. Today their announced their first batch of developers, with their best known titles listed in parenthesis. (list formatting courtesy Engadget)
Inis (Elite Beat Agents, Gitaroo Man)
Comcept (Soul Sacrifice, Mighty No. 9)
Vlambeer (Luftrausers, Super Crate Box, Ridiculous Fishing)
Double Eleven (LittleBigPlanet Vita)
Slightly Mad Studios (Need for Speed: Shift)
Born Ready (Strike Suit Zero)
Crytek (Crysis series, Ryse: Son of Rome)
Happion Labs (Sixty Second Shooter)
Definition 6 (SpyParty)
Team 17 (Worms series)
Panic Button (Alien Race)
Double Fine (The Cave, Costume Quest, Stacking)
Team Colorblind (Aztez)
Signal Studios (Toy Soldiers)
Zen Studios (Zen Pinball series)
Bongfish (Motorcross Madness)
Half-Brick (Fruit Ninja, Jetpack Joyride)
Ninja Bee (A Kingdom for Keflings)
Zeboyd Games (Cthulhu Saves the World)
Nicalis (Cave Story)
The Men Who Wear Many Hats (Organ Trail)
Iron Galaxy (Divekick, Wreckateer)
Jackbox Games (You Don't Know Jack! series)
High Voltage Software (The Conduit)
Capy (Below, Super Time Force)
Behaviour (Naughty Bear: Panic in Paradise)
Hidden Path (Defense Grid)
Gaijin Games (bit.trip series)
The Odd Gentlemen (The Adventures of P.B. Winterbottom)
Way Forward (Ducktales Remastered)
Other Ocean (Dark Void Zero)
We already knew some of these names, and in some cased even the games they're working on. But it's nice to see a wide variety of devs working on titles for the platform. Of course these games are, for the most part, not platform-exclusive, so we'll get to see the fruits of their labor on lots of systems in the years to come.
The first ID@Xbox titles will be released in 2014, although no firm dates were announced.
Courtesy of an ad in the new print version of Game Informer, we now know when the first batch of story DLC will be released for Assassins' Creed 4: Black Flag. The Freedom Cry DLC will be released December 17 and although we don't know how much it will cost, it is included in the Black Flag season pass.
Freedom Cry takes place 15 years after the events of the main game and stars Edward Kenway's second in command, Adewale, now an Assassin in his own right. The DLC will include 4 hours of gameplay.
We’re flying our whale carcass at the following link.
You might think that opening line is strange, but that would tell me you haven’t seen the trailer for WindForge yet. You should fix that. Afterwards, have a listen as we talk with Evan Hahn from Snowed In Studios about WindForge and what it takes to come up with some of the things you just saw in that trailer.
Also in this episode is a quick rundown of the latest on my Xbox One issue and we share a bit of our time (and the slightest of possible spoilers - nothing major) for Assassin’s Creed 4.
****The video above is slightly out of sync with the audio. We tried a new way of recording this episode and we will have it fixed for the next one. Our apologies****
The sequel to everyone's favorite "shoot stuff at colored blocks" game has a release date. Peggle 2 will hit the Xbox One December 9 at a cost of $11.99. The sequel brings a host of new gameplay elements, from specialized pegs to new helper characters. But at it's core, it's still about destroying colorful crap, and that's ok. The original Peggle was one of the more addictive games of the last decade, and cemented PopCap's rep as the masters of casual but addictive gaming.
Did you know there was another new Warhammer 40K game in development? Did you know it will be a collectible card game/turn-based strategy game for PC and mobile platforms? Well now you know!
Warhammer 40K: Space Wolf will let you build a deck and unleash unholy space vengeance on your enemies. At first blush it seems like a strange direction to take the property, but it after some consideration, it does make sense.
So that leaves one major question: how will it be monetized? A CCG title just screams 'microtransactions,' so barring any info to the contrary, I'm going to assume it will revolve around such mechanics. There are examples of this being done in a player-friendly manner (Card Hunter) but far more examples of pay-to-win exist.
We'll find out when Warhammer 40K: Space Wolf hits the PC, iOS and Android in Q2.
We’re finally through the double-tap of next generation console releases and it’s actually pretty good to be here. No more speculation or wait-and-see. We have them in our hands to test anything and everything we could ever want to know about the systems.
Tomorrow on the show it’ll be Arjay, Matt, and myself talking about our new systems. Matt’s had a bit of time to put in with his PS4 and we’ll get his take on things. I’ll give an update on the status of my Xbox One and we may even have a segment with James as well (still undetermined, but we’re trying).
The object you see above is not a fancy-schmancy PS4. No, this is iBuyPower's take on the Steambox, and it likely will be the first non-Valve version of the system to hit retail.
The $499 machine includes the Steam Controller, Wi-Fi, Bluetooth, HDMI output, a 500 GB HDD, and internal power supply and a software controllable light bar in the center. It will run the Steam OS, and offer gaming at 1080p with 60fps when it is released early next year.
So it looks interesting, and would fit with most living room home theater equipment. But is it a good deal? It costs as much as the Xbox One, and more than a PS4. In theory it has a much larger library of games, but early reports say that compatibility with the Steam OS is spotty, and a lot of major titles may not work right away. Someone with hardware experience could likely build an HTPC for about that, although it likely won't look as sleek. iBuyPower may be the first to market, but they won't be the last. I expect you'll see a lot of different models of Steambox available next year, and that should bring the price down a little. But considering how off the shelf the components are, I don't see a big drop in the near term.
We're grinding through this episode at the following link.
This episode should have been more about the Xbox One rather than about my problem with the Xbox One. Our plan was to do just as we did in the previous episode with the PS4 and comb over the dashboard and other features of the system and talk, at length, of its highs and lows. At least so far as in the amount of time we'd had to discover them. Except I discovered the lowest of lows. One that wouldn't let us do any of that as we'd intended.
Still, without the aid of the console itself, we do our best to talk about the very short amount of time I spent with it and answer as much as I can from the chat room crowd. Plus, Matt makes his return with this episode and Jeremy has his first encounter with a next gen controller.
This week’s biggest release is easily Ys: Memories of Celceta on the Vita, the newest entry into the long running action RPG series. To commemorate this the three (all excellent) PSP entries into the series XSEED published are all on sale half off. You can’t go wrong buying any of these. Speaking of sales, that section is huge, though there are a fair number of repeats. As for PS Plus the free game this week is Soul Sacrifice, with a pair of Dynasty Warriors games seeing extra discounts. The full update from the PlayStation Blog:
Super Motherload($14.99, Cross-Buy With PS4)
Hyperdimension Neptunia Victory($39.99)
Painkiller Hell & Damnation($29.99)
Saint Seiya: Brave Soldiers($59.99)
Metal Gear Solid VR Missions($5.99) [PS1]
Oddworld Abe Boxx($9.99) [PS1]
PAYDAY 2 Demo
Gran Turismo 6($59.99) [Pre-Order]
Qello HD Concerts [App]
LEGO Marvel Super Heroes Demo
Ys: Memories of Celceta($39.99)
Metal Gear Solid VR Missions($5.99) [PS1]
Oddworld Abe Boxx($9.99) [PS1]
Soul Sacrifice (Vita) [Free]
Dynasty Warriors 6 $11.99
Dynasty Warriors 7 $19.99
Alien Breed (Cross Buy) Sale Price: $4.99 Original Price: $9.99
Alien Breed 2: Assault Sale Price: $3.49 Original Price: $9.99
Alien Breed 3: Descent Sale Price: $3.49 Original Price: $9.99
Alien Breed Trilogy Sale Price: $7.89 Original Price: $22.99
Alien Breed: Impact Sale Price: $3.49 Original Price: $9.99
Atomic Ninjas (Cross Buy) Sale Price: $7.99 Original Price: $9.99
Dragon’s Crown Sale Price: $29.99 Original Price: $49.99
Dragon’s Crown – Into The Labyrinth Theme Sale Price: $1.49 Original Price: $1.99
Dragon’s Crown Ps Vita – Storyteller Voice Pack Sale Price: $1.49 Original Price: $1.99
Dragon’s Crown Ps3 – Storyteller Voice Pack Sale Price: $1.49 Original Price: $1.99
Dragon’s Crown Vita Sale Price: $29.99 Original Price: $39.99
Dynasty Warriors 6 Sale Price: $14.99 Original Price: $19.99
Dynasty Warriors 7 Sale Price: $24.99 Original Price: $29.99
Foosball 2012 (Cross Buy) Sale Price: $4.99 Original Price: $7.99
Game Of Thrones Sale Price: $4.99 Original Price: $19.99
God Mode Sale Price: $2.99 Original Price: $9.99
Kung Fu Rabbit Sale Price: $2.49 Original Price: $4.99
Magic 2014: Duels Of The Planeswalkers Sale Price: $4.99 Original Price: $9.99
Nun Attack Sale Price: $1.49 Original Price: $2.99
Odin Sphere Sale Price: $4.99 Original Price: $9.99
Persona 4 Arena Sale Price: $14.99 Original Price: $29.99
Persona 4 Arena Ultimate Edition Sale Price: $22.49 Original Price: $44.99
Persona 4: Golden Sale Price: $19.99 Original Price: $29.99
Persona4 Arena – Additional Colors Full Pack Sale Price: $2.99 Original Price: $5.99
Persona4 Arena – Additional Colors Pack #1 Sale Price: $0.99 Original Price: $1.99
Persona4 Arena – Additional Colors Pack #2 Sale Price: $0.99 Original Price: $1.99
Persona4 Arena – Additional Colors Pack #3 Sale Price: $0.99 Original Price: $1.99
Persona4 Arena – Additional Colors Pack #4 Sale Price: $0.99 Original Price: $1.99
Persona4 Arena – Glasses Full Pack Sale Price: $2.99 Original Price: $5.99
Persona4 Arena – Glasses Pack #1 Sale Price: $0.99 Original Price: $1.99
Persona4 Arena – Glasses Pack #2 Sale Price: $0.99 Original Price: $1.99
Persona4 Arena – Glasses Pack #3 Sale Price: $0.99 Original Price: $1.99
Persona4 Arena – Glasses Pack #4 Sale Price: $0.99 Original Price: $1.99
Persona4 Arena – Navigation #1 (Teddie) Sale Price: $1.49 Original Price: $2.99
Persona4 Arena – Navigation #2 (Yosuke) Sale Price: $1.49 Original Price: $2.99
Persona4 Arena – Navigation #3 (Mitsuru) Sale Price: $1.49 Original Price: $2.99
Persona4 Arena – Navigation #4 (Aigis) Sale Price: $1.49 Original Price: $2.99
Persona4 Arena – Navigation #5 (Fuuka) Sale Price: $1.49 Original Price: $2.99
Persona4 Arena – Navigation #6 (Nanako) Sale Price: $1.49 Original Price: $2.99
Puddle Sale Price: $3.99 Original Price: $7.99
R.I.P.D. Sale Price: $2.99 Original Price: $9.99
Stella Deus Sale Price: $4.99 Original Price: $9.99
Superfrog HD (Cross Buy & Cross Play) Sale Price: $4.99 Original Price: $9.99
The Cursed Crusade Sale Price: $9.99 Original Price: $19.99
The Impossible Game – Minis Sale Price: $1.99 Original Price: $2.99
The Testament Of Sherlock Holmes Sale Price: $19.99 Original Price: $29.99
Trine 2 Sale Price: $4.99 Original Price: $14.99
Worms Sale Price: $3.29 Original Price: $12.99
Worms 2: Armageddon Sale Price: $5.19 Original Price: $14.99
Worms 2: Armageddon Trial: Worms2: Armageddon Battle Pack Sale Price: $1.79 Original Price: $4.99
Worms 2: Armageddon Trial: Worms2: Armageddon Forts Pack Sale Price: $1.79 Original Price: $4.99
Worms 2: Armageddon Trial: Worms2: Armageddon Puzzle Pack Sale Price: $1.79 Original Price: $4.99
Worms 2: Armageddon Trial: Worms2: Armageddon Retro Pack Sale Price: $1.79 Original Price: $4.99
Worms 2: Armageddon Trial: Worms2: Armageddon Time Attack Sale Price: $1.79 Original Price: $4.99
Worms Crazy Golf Sale Price: $2.59 Original Price: $9.99
Worms Revolution Sale Price: $7.59 Original Price: $14.99
Worms Revolution Extreme Sale Price: $7.49 Original Price: $14.99
Worms Revolution: Worms Revolution Funfair Pack Sale Price: $2.59 Original Price: $4.99
Worms Revolution: Worms Revolution Mars Pack Sale Price: $2.59 Original Price: $4.99
Worms Revolution: Worms? Revolution Medieval Tales Sale Price: $2.59 Original Price: $4.99
Worms Ultimate Mayhem Sale Price: $5.19 Original Price: $14.99
Worms Ultimate Mayhem: Worms Ultimate Mayhem: Customization Pack Sale Price: $1.79 Original Price: $4.99
Worms Ultimate Mayhem: Worms Ultimate Mayhem: Multi-Player Pack Sale Price: $1.79 Original Price: $4.99
Worms Ultimate Mayhem: Worms Ultimate Mayhem: Single-Player Pack Sale Price: $1.79 Original Price: $4.99
Worms: Battle Islands Sale Price: $3.79 Original Price: $14.99
Young Thor – Minis Sale Price: $2.49 Original Price: $4.99
Ys: I & Ii Chronicles Sale Price: $7.49 Original Price: $14.99
Ys: Seven Sale Price: $7.49 Original Price: $14.99
Ys: The Oath In Felghana Sale Price: $7.49 Original Price: $14.99
Zeno Clash 2 Sale Price: $4.99 Original Price: $14.99
Zombie Tycoon – Minis Sale Price: $2.49 Original Price: $4.99
Zombie Tycoon II: Brainhov’s Revenge (Cross Buy) Sale Price: $4.99 Original Price: $9.99
Zombie Tycoon II: Brainhov’s Revenge Vita (Cross Buy) Sale Price: $4.99 Original Price: $9.99
I discovered this on Saturday just hours before our live broadcast and I immediately got in touch with Xbox Support to hopefully start the process on getting this issue fixed. When I called 1-800-4MY-XBOX, the wait time was around 3 hours while support chat online only had a wait time of 110 minutes. I stayed with both for a good hour until there was about 25 minutes left to wait for the online chat at which point I hung up the phone.